3 weeks with no A/C: Lakewood apartment residents demand answers

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Издатель Aug 4, 2023

No air conditioning for three weeks — that's been the reality for tenants at the Center North Luxury apartment complex in Lakewood on Detroit Avenue.

Temperatures in the high-rise building have been anywhere from 80 to 90 degrees, and the worst part is: They can't open windows because they're sealed shut.

Last week, we spoke with Premiere Property Management about the issue. They told us fixing the problem was their "main priority."

But after several weeks with no results, residents who live there say it's taking way too long.

"I think what the breakdown is, is the communication That is (why) everyone here is frustrated. Exactly when are they going to find this temporary chiller? When is it going to be installed? And then the big question is, when is the final solution, the motherboard for the chiller, when is that going to be installed? Again, we're still in the throes of summer," Prusak said.

The temporary chiller was supposed to be a buffer while residents waited for a permanent fix. But the hold up, according to premiere property management, is a chiller part called a motherboard, which is in a factory in Canada.

In an email to residents, obtained by 3News, Premiere said the motherboard was still being "programmed." But HVAC expert Bob Ambrose, with Gardiner Service Company, tells us there's no reason for it to be taking this long.

"That's hard for me to wrap my arms around, to be honest with you. Once these parts are available, and they could be in reinstalled, we can program them locally, we can reemploy (them), even if we can't do it locally, we're talking a matter of hours, or call it a days, versus weeks to pull this off," Ambrose said. "Most of the time, the programming, the database, has been duplicated. So it's basically re-uploaded into the equipment versus you're not starting from scratch and reprogramming the language, you know, which yes, could take weeks."

Lindsay Buckingham reports from Lakewood: https://www.wkyc.com/article/news/local/cuyahoga-county/3-weeks-no-ac-lakewood-apartment-residents-demand-answers/95-aa778ab5-290f-431e-96ae-cbd209b9dddd --

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