From https://www.justanswer.com/ythi
JustAnswer Customer from San Antonio, TX: My ryobi 6500 generator keeps tripping every 15 minutes when trying to run my Samsung refrigerator
Pearl Wilson: Assistant: When did you last clean or perform maintenance on your Ryobi generator?
Pearl Wilson: Assistant: How old is it?
JustAnswer Customer from San Antonio, TX: Just got it last year.
JustAnswer Customer from San Antonio, TX: Used only once before on day of purchase.
JustAnswer Customer from San Antonio, TX: Had same issue but assumed it was the extension cord.
JustAnswer Customer from San Antonio, TX: Bought 50' 10 amp extension cord today with same result.
Pearl Wilson: Assistant: What have you tried so far with your Ryobi generator?
JustAnswer Customer from San Antonio, TX: Nothing other than resetting outlet.
JustAnswer Customer from San Antonio, TX: It is working fine on my outside fridge
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from San Antonio, TX: That's all I know
Tamar D.: Master Tradesman: Hi!
Tamar D.: Master Tradesman: My name is * * i've got over 10 YEARS of HVAC/Airconditioning-Refrigeration experience.
Tamar D.: Master Tradesman: I've worked on everything from 1200TON Chillers, Residential ACs down to Refrigerators and everything in between.
Tamar D.: Master Tradesman: I've also been to GENERAC school and i've serviced many brands of Generators/Gensets I would be glad to help you out today.
Tamar D.: Master Tradesman: All I ask is that you please rememebr I am also a service tech who actively is working in the field, So my responses may be a bit delayed.
Tamar D.: Master Tradesman: Please know that I will still do my best to get back to you in a timely manner.
Tamar D.: Master Tradesman: I'm sure with my knowledge, and us working together we can get you a satisfactory answer.
Tamar D.: Master Tradesman: With that being said, PHONE requests, are often auto generated by JustAnswer, if you don't want them, simply do not accept the phone request and i'll be happy to help thru text.
Tamar D.: Master Tradesman: with that being said, could you give me the information on the refrigerator?
Tamar D.: Master Tradesman: Does it operate fine on normal power source When the generator is running, are there other loads on it besides the fridge
JustAnswer Customer from San Antonio, TX: The Samsung fridge model is RF323TEDB.
JustAnswer Customer from San Antonio, TX: Works fine on normal power.
JustAnswer Customer from San Antonio, TX: The generator is also running a second fridge.
JustAnswer Customer from San Antonio, TX: But I have unplugged that one and it still trips.
Tamar D.: Master Tradesman: Can you look at the refrigerator service data, there should be an amp rating on the refrigerator itself near the model/serial info (the one that is tripping the genset) Could you give me that value?
Tamar D.: Master Tradesman: I'll try to pull up the manual and see if I can find it but you may be able to find it quicker.
JustAnswer Customer from San Antonio, TX: Ac115v/60hz.
JustAnswer Customer from San Antonio, TX: 5.3A
Tamar D.: Master Tradesman: So that means when the refrigerator is operating it can peak at around 600-610 watts.
Tamar D.: Master Tradesman: HOWEVER, are you plugging the refrigerator into the GFCI portion of your genset?
Tamar D.: Master Tradesman: The outlet on the generator you're plugging into is a GFCI outlet, they operate a little differently than a normal breaker.
JustAnswer Customer from San Antonio, TX: There are two duplex outlets on generator.
JustAnswer Customer from San Antonio, TX: Both are labeled 120v 20a ac gfci
Tamar D.: Master Tradesman: Think of the GFCI reset a little differently than a normal circuit breaker.
Tamar D.: Master Tradesman: It can detect over-current, but it's also very very sensitive to "noise" The GFCI receptacle senses electrical “leaks or noise” – electrical current is escaping the device and taking a different path to ground other than the one provided for the device.
Tamar D.: Master Tradesman: Leaks are usually caused by water, dust, worn insulation, a defective electrical appliance or the human skin.
Tamar D.: Master Tradesman: A GFCI will trip and shut off power when a leak is detected to protect against electric shock, electrocution, burns, and fires.
Tamar D.: Master Tradesman: Refrigerators are notorious for tripping GFCI plugs because compressors can generate the "noise" or "leaks", it's the same situation in a normal house with GFCI plugs installed.
Tamar D.: Master Tradesman: I always tell customers to leave their refrigerators off of GFCI outlets.
Tamar D.: Master Tradesman: Unfortunately in your case both of your outlets are GFCI outlets.
Tamar D.: Master Tradesman: If one refrigerator trips it, and the other doesn't, the refrigerator tripping has an excess of noise or voltage leakage.
Tamar D.: Master Tradesman: - Tamar
JustAnswer Customer from San Antonio, TX: My ryobi 6500 generator keeps tripping every 15 minutes when trying to run my Samsung refrigerator
Pearl Wilson: Assistant: When did you last clean or perform maintenance on your Ryobi generator?
Pearl Wilson: Assistant: How old is it?
JustAnswer Customer from San Antonio, TX: Just got it last year.
JustAnswer Customer from San Antonio, TX: Used only once before on day of purchase.
JustAnswer Customer from San Antonio, TX: Had same issue but assumed it was the extension cord.
JustAnswer Customer from San Antonio, TX: Bought 50' 10 amp extension cord today with same result.
Pearl Wilson: Assistant: What have you tried so far with your Ryobi generator?
JustAnswer Customer from San Antonio, TX: Nothing other than resetting outlet.
JustAnswer Customer from San Antonio, TX: It is working fine on my outside fridge
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from San Antonio, TX: That's all I know
Tamar D.: Master Tradesman: Hi!
Tamar D.: Master Tradesman: My name is * * i've got over 10 YEARS of HVAC/Airconditioning-Refrigeration experience.
Tamar D.: Master Tradesman: I've worked on everything from 1200TON Chillers, Residential ACs down to Refrigerators and everything in between.
Tamar D.: Master Tradesman: I've also been to GENERAC school and i've serviced many brands of Generators/Gensets I would be glad to help you out today.
Tamar D.: Master Tradesman: All I ask is that you please rememebr I am also a service tech who actively is working in the field, So my responses may be a bit delayed.
Tamar D.: Master Tradesman: Please know that I will still do my best to get back to you in a timely manner.
Tamar D.: Master Tradesman: I'm sure with my knowledge, and us working together we can get you a satisfactory answer.
Tamar D.: Master Tradesman: With that being said, PHONE requests, are often auto generated by JustAnswer, if you don't want them, simply do not accept the phone request and i'll be happy to help thru text.
Tamar D.: Master Tradesman: with that being said, could you give me the information on the refrigerator?
Tamar D.: Master Tradesman: Does it operate fine on normal power source When the generator is running, are there other loads on it besides the fridge
JustAnswer Customer from San Antonio, TX: The Samsung fridge model is RF323TEDB.
JustAnswer Customer from San Antonio, TX: Works fine on normal power.
JustAnswer Customer from San Antonio, TX: The generator is also running a second fridge.
JustAnswer Customer from San Antonio, TX: But I have unplugged that one and it still trips.
Tamar D.: Master Tradesman: Can you look at the refrigerator service data, there should be an amp rating on the refrigerator itself near the model/serial info (the one that is tripping the genset) Could you give me that value?
Tamar D.: Master Tradesman: I'll try to pull up the manual and see if I can find it but you may be able to find it quicker.
JustAnswer Customer from San Antonio, TX: Ac115v/60hz.
JustAnswer Customer from San Antonio, TX: 5.3A
Tamar D.: Master Tradesman: So that means when the refrigerator is operating it can peak at around 600-610 watts.
Tamar D.: Master Tradesman: HOWEVER, are you plugging the refrigerator into the GFCI portion of your genset?
Tamar D.: Master Tradesman: The outlet on the generator you're plugging into is a GFCI outlet, they operate a little differently than a normal breaker.
JustAnswer Customer from San Antonio, TX: There are two duplex outlets on generator.
JustAnswer Customer from San Antonio, TX: Both are labeled 120v 20a ac gfci
Tamar D.: Master Tradesman: Think of the GFCI reset a little differently than a normal circuit breaker.
Tamar D.: Master Tradesman: It can detect over-current, but it's also very very sensitive to "noise" The GFCI receptacle senses electrical “leaks or noise” – electrical current is escaping the device and taking a different path to ground other than the one provided for the device.
Tamar D.: Master Tradesman: Leaks are usually caused by water, dust, worn insulation, a defective electrical appliance or the human skin.
Tamar D.: Master Tradesman: A GFCI will trip and shut off power when a leak is detected to protect against electric shock, electrocution, burns, and fires.
Tamar D.: Master Tradesman: Refrigerators are notorious for tripping GFCI plugs because compressors can generate the "noise" or "leaks", it's the same situation in a normal house with GFCI plugs installed.
Tamar D.: Master Tradesman: I always tell customers to leave their refrigerators off of GFCI outlets.
Tamar D.: Master Tradesman: Unfortunately in your case both of your outlets are GFCI outlets.
Tamar D.: Master Tradesman: If one refrigerator trips it, and the other doesn't, the refrigerator tripping has an excess of noise or voltage leakage.
Tamar D.: Master Tradesman: - Tamar
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